UK Deliveries.

Free UK postage, signed for via Royal Mail.

Once you have made your purchase of stock item, I will ship it to you within 2 weeks. If your parcel has not arrived within 14 days of receiving your dispatched email, please contact us. For any non-delivered items Royal mail only investigate a missing item after 21 days.

I cannot be responsible for any delays due to bad weather, postal strikes or worldwide pandemics.

International deliveries.

For orders outside the UK please contact us by email at asilkdesignsoup@hotmail.com

Returns.

If any item is faulty in anyway, please contact us within seven days of receiving your item. All inquiries regarding returns should be sent by contacting us. Any bespoke or personalized items are non-refundable unless faulty.